Office Hours
For discussions, academic feedback, or study planning. During our Office Hours, you can connect with our team face to face.
Office Hours are the best place to:
- Ask detailed questions about your coursework
- Get clarification on your learner journey
- Discuss your progress
-
Get guidance from our Tutors, Professors, and Program Directors
There are two types of Office hours you can access depending on your needs:
1. Learner Success Office hours for general questions
2. Program Director Office hours for questions specifically for your Program Director
Before attending Office Hours, make sure to check out the other support options available to you on the Learner Support page. In most cases, the fastest way to get the help you need is through the Support Chat. The Office Hours are for questions that require additional discussion.
If you have questions about challenge content - please speak to the Challenge Owner instead, through the specific Challenge channel on slack.
🌟 Learner Success Office Hours
Who? - ToU Staff
What? - Help with scheduling, learner journey questions and general academic guidance
When? - 2 times a day every week day. See the full schedule below.
Please note, there will be no office hours on public holidays.
Where? Cosmos - Learner Success
How? Drop in during office hours, no appointment required.
Learner Success Office Hour Schedule
| Day | Time (CET) | Location (Cosmos) |
|---|---|---|
| Monday | 12:00–12:30 | Learner Success |
| Monday | 16:00–16:30 | Learner Success |
| Tuesday | 09:00 - 09:30 | Learner Success |
| Tuesday | 12:00 - 12:30 | Learner Success |
| Wednesday | 12:00–12:30 | Learner Success |
| Wednesday | 16:00–16:30 | Learner Success |
| Thursday | 09:00–09:30 | Learner Success |
| Thursday | 16:00–16:30 | Learner Success |
| Friday | 09:00 - 09:30 | Learner Success |
| Friday | 12:00–12:30 | Learner Success |
💡 Program Director Office Hours
If your issue requires discussion with your Program Director specifically, please see how to access their support below.
Who? - Program Directors
What? - Study planning or program-specific advice, sensitive or complex issues, changes in your program length
When? - These are booked according to each Program Director's availability, see below for details.
Where? - In their Cosmos offices, see below for details.
How? - Book using the links below.
*Note: We are working on improving and standardizing Program Director office hours as well. These changes will be announced and updated in May.
🔭 Impact Master Program Director Office Hours
Who? Prof. Dr. Gabi Lipan
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What? Questions about coursework, academic planning, and feedback
When? Please schedule an individual meeting using this link
Where? Cosmos
🐉Impact MBA Interim Program Director Office Hours
and
🌍PM/MSc in Sustainability, Entrepreneurship, and Technology Program Director Office Hours
Who? Prof. Dr. Sami Asad

What? Questions about coursework, guidance on your learning path, or program feedback. There are two office hours available:
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IMBA: Every Monday, 10:30-11:30am CET, check the 📅 calendar for possible updates
-
PM/MSc SET: Every Friday, 12:00-1:00 pm CET, check the 📅 calendar for possible updates
Where? Sami's cosmos office (bottom right of the campus)
How? This is an optional drop-in session where you can join for as long or as little as you need.
🤖 Bachelor in AI & Sustainable Technologies Program Director Office Hours
Who? Prof. Dr. Sinem Solak
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What? Questions about coursework, academic planning, and feedback
When? Every Monday, 1:00-1.30 pm CET
Where? Sinem's Cosmos Office
💡Bachelor in Responsible Entrepreneurship & Management Program Director Office Hours
Who? Prof. Dr. Maximilian Lude

What? Questions about coursework, academic planning, and feedback
When? Please schedule an individual meeting using this link
Where? Google Meet
If Max is unavailable and the matter is urgent, please reach out to Nellie Marangou, VP of Academic Affairs.
🎨Professor of Design for Sustainability Transformation

What? Questions about sustainable design, prototyping, my challenges, and corresponding capstones, or thesis feedback
When? Please schedule an individual meeting using this link
Where? Cosmos - Learner Success
